Assassin’s Creed Shadows Known Issues: Quick Fixes for Smooth Gameplay

This year will be an important one in every gamer’s agenda, as a lot of big titles are going to launch. One of the anticipated games, Assassin’s Creed Shadows, launched a few days ago, and people are loving it. The game has been rated 9/10 on Steam, and the Assassin’s Creed Shadows game has picked up an 8/10 score from IGN. The game was developed and published by well-known developer Ubisoft. It has garnered positive responses from all over, hitting 2 million players in about 3 days of its launch, surpassing other popular titles in the series, Assassin’s Creed Origins and Assassin’s Creed Odyssey.

Keeping the hype and excitement aside, the game is also troubling its players for several issues. Thankfully, in this guide, we will share with you all the known issues along with their workarounds, if available. This guide is all you need to fix those issues you are facing with Assassin’s Creed Shadows. Let’s jump right into it.

Before you begin troubleshooting

You need to ensure that your PC meets the minimum system requirements to run Assassin’s Creed Shadows. Here are the official details:

Windows

• Minimum requirements (1080p at 30 frames per second, Low graphics preset)
  • Operating system: Windows 10, Windows 11 (64-bit versions)
  • Processor: AMD Ryzen 5 3600 @ 3.6 GHz, Intel Core i7-8700k @ 3.7 GHz, or better
  • RAM: 16 GB (running dual-channel mode)
  • Video card: AMD Radeon RX 5700 (8 GB), Intel Arc A580 (8 GB, with ReBAR on), NVIDIA GeForce GTX 1070 (8 GB), or better
  • Hard drive: SSD required
  • DirectX version: DirectX 12
• Recommended requirements (1080p at 60 frames per second, Medium graphics preset)
  • Operating system: Windows 10, Windows 11 (64-bit versions)
  • Processor: AMD Ryzen 5 5600x @ 3.7 GHz, Intel Core i5-11600k @ 3.9 GHz, or better
  • RAM: 16 GB (running dual-channel mode)
  • Video card: AMD Radeon RX 6700 XT (12 GB), Intel Arc B580 (12 GB, with ReBAR on), NVIDIA GeForce RTX 3060Ti (8 GB), or better
  • Hard drive: SSD required
  • DirectX version: DirectX 12
• Recommended 2K configuration (1440p at 60 frames per second, High graphics preset)
  • Operating system: Windows 10, Windows 11 (64-bit versions)
  • Processor: AMD Ryzen 5 5600x @ 3.7 GHz, Intel Core i5-11600k @ 3.9 GHz, or better
  • RAM: 16 GB (running dual-channel mode)
  • Video card: AMD Radeon RX 6800 XT (16 GB), NVIDIA GeForce RTX 3080 (10 GB), or better
  • Hard drive: SSD required
  • DirectX version: DirectX 12
• Recommended 4K configuration (2160p at 60 frames per second, High graphics preset)
  • Operating system: Windows 10, Windows 11 (64-bit versions)
  • Processor: AMD Ryzen 7 5800x3D @ 3.4 GHz, Intel Core i7-12700k @ 3.6 GHz, or better
  • RAM: 16 GB (running dual-channel mode)
  • Video card: AMD Radeon RX 7900 XT (20 GB), NVIDIA GeForce RTX 4070 Ti Super (16 GB), or better
  • Hard drive: SSD required
  • DirectX version: DirectX 12

Mac

• Minimum Mac requirements (720p at 30 frames per second, Low graphics preset)
  • Operating system: macOS Sequoia 15.0 or higher
  • Processor: M1 MAX chip or higher
  • RAM: 16 GB
  • Video card: M1 MAX chip or higher
  • Hard drive: 130 GB available storage

Known issues and their workarounds

Cases of crashes in the Hideout if too many customization items are placed

• Solution 1
  • Try dialing down your monitor’s refresh rate down to 120Hz.
• Solution 2
  • Roll back the NVIDIA graphics driver to v566.36, as reports suggest that the above versions are causing some issues with the game.

After playing for a prolonged session, audio can become corrupted

• Solution
  1. Navigate to the location C:\Users\*Username*\Documents\Assassin’s Creed Shadows.
  2. Open the ACShadows.ini file inside the above location.
  3. You need to locate something like this:
     [Language]
     Client=de-DE
     Text=de-DE
     Sound=en-US
     Subtitles=de-DE
  4. You need to change the 3rd line “Sound=en-US” to “Sound=de-DE” for German. If you want other audio, you can do that accordingly. So, after the change, the [Language] section becomes:
     [Language]
     Client=de-DE
     Text=de-DE
     Sound=de-DE
     Subtitles=de-DE
  5. Save the file and make it write-protected; otherwise, you’d need to change the settings every time you restart your PC.

Cannot progress “Thrown to the Dogs” if the Quest is tracked during scout tutorial

• Solution
  1. Open the Pause menu.
  2. Head over to the Quest section.
  3. Choose to untrack the quest.
  4. Complete the scout tutorial.
  5. Re-track the quest.

The cursor disappears after setting up the Stick dead zone to zero

• Solution
  1. Open the Pause menu.
  2. Select Options.
  3. In the Controller section, navigate down, and under Sticks, leave the Left Stick Dead Zone or Right Stick Dead Zone to 1%.

Missing DLSS upscaler and frame generation in PC build when using Nvidia GPU on Steam

• Solution 1
  • Disable all the other Display Adapters except the Nvidia GPU one from Device Manager. Avoid doing this if on a laptop.
• Solution 2
  • Wait for a fix: The team is currently investigating an issue reported by players on Steam where DLSS is not available within the Video Options menu; rebooting the game may help the issue. Ubisoft and NVIDIA are working together to identify a fix. An update will be provided soon.
• Solution 3
  • Uninstall the graphic drivers and install them clean.
• Solution 4
  1. In Steam, right-click on Assassin’s Creed Shadows and select Properties.
  2. Switch to Controller.
  3. Go to Override for Assassin’s Creed Shadows.
  4. Select Disable Steam Input.
  5. Relaunch the game.

Issue in the quest “Lost Honor”

If, in the quest “Lost Honor,” Ise Sadatame can be killed after being revived if he is initially knocked down with explosives during the objective “Escort Ise Sadatame.”

• Solution
  • Reload the save before knocking him down with explosives.

More bugs are coming soon…their fixes as well

Like other game titles, Assassin’s Creed Shadows is also prone to bugs and issues. While some may argue that the game is already troubling gamers within a few days of its launch, well, in reality, this isn’t the first time for a game. Remember Tony Hawk Pro Skater 5, and the best of all, Cyberpunk 2077. Also, note that this isn’t the end of bugs for this game, and as time goes by, you may come across issues. If you wish to report a bug to Ubisoft, then you can head over to the company’s bug reporter website and hit the Report a Bug button to raise an issue.